Privacy Policy

Thank you for visiting Bellarosagems.com (“Website”), an online platform which is independently owned and managed by Bellarosa Gems (“Company”), for selling the goods and services in National and International. In this Privacy Policy “we”, “our” and “us” refers to the Company and “you” and/or “your” and/or “user” refers to the User(s)/Customer of the Website.

Your visit to this Website is subject to this privacy, security and cookies policy (“Privacy Policy”) and other terms and conditions available herein this Website.

Please read this Privacy Policy carefully to make sure you understand how any personal information you provide to us will be handled. If you use any of our services, you will be regarded as having read and accepted this Privacy Policy. By mere use of this Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy.

This document is published and shall be construed in accordance with the provisions of the Information Technology Act, 2000 read with Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data of Information) Rules, 2011 under the Information Technology Act, 2000; that require publishing of the Privacy Policy for collection, use, storage and transfer of sensitive personal data or information.

The Company is committed to ensuring that your privacy is protected. This Privacy Policy is provided to explain our policies and practices regarding the collection, use, and disclosure of information about you. That’s why we insist upon the highest standards for secure transactions and user information privacy. Please read the following statement to learn about our information gathering and dissemination practices.

In the course of using this Website or availing the services offered on the Website vide the online application forms, communication services etc., the Company and its affiliates may become privy to the personal information of the users, including information that is of a confidential nature.

We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. We are strongly committed to protecting your privacy and shall take and ensure that all necessary and reasonable measures to protect the confidentiality of your information and its transmission through the World Wide Web and the Company shall not be held liable for disclosure of the confidential information when in accordance with this Privacy Policy. This Privacy Policy describes how we handle your personal information for our services on this Website.

WHAT PERSONAL INFORMATION DOES THE COMPANY GATHER

We collect information to provide more effective services. We ask for information such as name, gender, location, phone number, email id, billing and shipping address and other fields mentioned in your registration profile, when you register to use the features of our Website. You may also have the option of providing additional information to the aforesaid about yourself, including but not limited to a photo, social media profiles and/or other information (all information provided by you shall be referred as “Personal Information”), you may choose to enter to create your profile (“Profile”). If you choose to provide us with personal information, you consent to the transfer and storage of such information on our servers and use of your personal information as mentioned in the Privacy Policy.

USE OF PERSONAL INFORMATION/PROFILE INFORMATION:

We may use the information collected from you about yourself when you register on our Website, place an order, respond to our surveys, provide us with feedbacks, etc. for the following reasons:

• To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested in;
• To facilitate your purchases and provide the various services for you;
• To improve our Website in order to serve you better and provide overall customer experience;
• To allow us to better service you in responding to your customer service requests;
• To quickly process your transactions, orders, etc.;
• To understand customer demographics, preferences, interest, behaviour, reasoning, etc. and to provide personalised experience to our customers;
• To ask for feedbacks and reviews of services or products rendered by us;
• To follow up with customers after correspondence (messages, email or phone inquiries)

 REPRESENT TO THE COYOU HEREBYMPANY THAT:

The information you provide to the Company from time to time is and shall be authentic, correct, current and updated and you have all the rights, permissions and consents as may be required to provide such information to the Company.

Your providing the information to Company’s consequent storage, collection, usage, transfer, access or processing of the same shall not be in violation of any third-party agreement, laws, charter documents, judgments, orders and decrees.

Your information will primarily be stored in electronic form however certain data can also be stored in physical form. We may enter into agreements with third parties (in or outside of India) to store or process your information or data. These third parties may have their own security standards to safeguard your information or data and we will on commercial reasonable basis require from such third parties to adopt reasonable security standards to safeguard your information / data.

COOKIES FROM THE WEBSITE:

Web cookies are small pieces of data sent by the Website and they are stored by your browser on your computer’s hard drive, thereby uniquely identifying your browser. Cookies are used to track and record your preferences when you visit the Website.

We send cookies (small files containing a string of characters) to your computer, thereby uniquely identifying your browser. Cookies are used to track your preferences, help you login faster, and aggregated to determine user trends. This data is used to improve our offerings, such as providing more content in areas of greater interest to a majority of users. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Some of our features and services may not function properly if your cookies are disabled.

THIRD-PARTY LINKS:

Occasionally, at our discretion, in the Website, may be include some links that may lead to a ‘third party’ website. It could be advertisement or commercial or informational website, however, the Company does not endorse or encourage users on any such ’third party’ content and shall not guarantee its accuracy or legitimacy or genuinity. These third-party sites have separate and independent privacy policies. The acceptance of these contents is liable solely on the judgement of user and the consequence has to be borne by the user and the Company takes no responsibility in this regard.

USER COMMUNICATIONS:

When you send email or other communication to us, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.

ALERTS

The Company may alert the users by email or phone (through SMS/Call/Whatsapp) to inform the users about new services offerings or other information which the Company feels might be useful for the users. The user consents to the Company to send such alerts.

ACCOUNT PROTECTION

Your personal data are treated strictly confidential. To this purpose, the Company uses several security techniques including secure servers, firewalls and encryptions, as well as physical safeguard of the locations where the data are stored. We have in place appropriate administrative, technical, physical safeguards and security measures to protect the personal data that you provide on this Website against accidental, unauthorized or unlawful loss, destruction, damage, alteration, access, disclosure or use and any other unlawful forms of processing. When we collect payment card details electronically, we use encryption coding.

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Name of the Grievance Officer: 
Contact Details +91 8980955111
Email Address: info@bellarosagems.com

PURCHASES

When purchasing products or services through the Website, you may be required to provide us with personal data, such as your name, address, billing information (i.e., credit card information and billing address), shipping address, email address and birth date.

INFORMATION SHARING:

In certain circumstance, we may share your personal information with some of the trusted third- party partners in order to provide you services.

We will never share any of your personal information to any other company for spam or mass mailing or for marketing purposes. We do not sell, trade, or otherwise transfer to any third-party, your Personal Information unless we provide users with advance notice. This does not include any of our third-party partners i.e. website hosting partners, marketing partners, logistics partners, payment gateway partners, etc. who help and assist us in operating our website, conducting our business, or serving our users/you, so long as those parties agree to keep this information safe and confidential. We try to issue minimum of your Personal Information and only provide the essential and needful data to them. We shall not be responsible for any of the misuse of information by the third-party partners as they shall be personally liable for any such acts.

We shall also share personal data with other organizations outside of the Company in the following circumstances:

• Satisfy any applicable law, regulation, legal process or enforceable governmental request;
• Enforce applicable terms of use, including investigation of potential violations thereof;
• Detect, prevent, or otherwise address fraud, security or technical issues;
• Protect against imminent harm to the rights, property or safety of the Company, its users or the public as required or permitted by law.

BLOGS/FORUMS

The Website may offer a publicly accessible blog and community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them.

TESTIMONIALS

We may display personal testimonials of satisfied customers on the Website in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can info contact us at info@bellarosagems.com The Company shall have full and final discretion over the showcase of the testimonials on the Website.

PROMOTIONAL INIATIATIVES

Company’s presence on social networking websites including but not limited to LinkedIn, Instagram, Facebook, Twitter, YouTube, Pint rest, Google Plus, etc. is only a promotional initiative to invite registrations and participation of prospective customers located in different parts of the country. The domain links contained therein may either direct you to our Website or request your participation by way of feedback, suggestions. Company in this regard fully disclaims any liability (ies) or claim(s) which may arise by use/misuse of your feedback, suggestions, views, etc. on any of the aforementioned networking websites or blogs or social media, by any third party whether or not known to the Company.

LOG INFORMATION:

When you access our Website, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, internet protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.

YOU’RE RESPONSIBILITY FOR THE INFORMATION YOU PROVIDE:

You may complete a registration process as part of your use of this Website which may include the creation of a username, password and/or other identification information. Any username, password and/or other identification information must be kept confidential by you and must not be disclosed to, or shared with, anyone. The Company shall not be liable for any misconduct, misuse or any other loss/liability caused due to sharing of this information by the user.

COPYRIGHT, TRADEMARK, AND OTHER INTELLECTUAL PROPERTY PROTECTION

Bellarosa Gems are registered trademarks of Bellarosa Gems. All materials on this Website are protected by copyright, trademark, and other intellectual property rights. Any unauthorized use of any such information or materials may violate copyright laws, trademarks laws, intellectual property laws, and other laws and regulations.

We have copyright over this Privacy Policy. Use by third parties, even by way of extract, for commercial purposes is not allowed. Infringements may be subject to legal action.

TERMINATION

You or we may suspend or terminate your account or your use of this Website at any time, for any reason or for no reason. You are personally liable for any charges incurred through your account prior to termination. We reserve the right to change, suspend, or discontinue all or any aspects of this Website at any time without notice.

INDEMNIFICATION

You agree to defend, indemnify and hold the Website and the Company harmless, on demand, from and against any and all claims, damages, costs, and expenses, including attorneys’ fees, arising from or related to your use of the Website.

DISPUTE RESOLUTION

In the event of any dispute, difference or claim arising out of this Privacy Policy, the same shall be settled in accordance with the Laws of India through regular judicial process and the courts of Surat which is situated in Gujarat, India shall have exclusive jurisdiction.

CONSENT TO THIS POLICY

By accessing our Website, you agree to this Privacy Policy. This document supersedes any prior communication on this topic and reflects the entire and exclusive Privacy Policy for this Website. We may change, modify, add or delete portions of this Privacy Policy without prior consents or notifications to the users at any time on its sole discretion and post a new version of Privacy Policies on our Website.